Privacy
Privacy Policy
Effective date: 1 January 2025 Data controller: Panel Brook Hub Co., Ltd., Office 11, 62 Placeholder-gil, Dong-gu, Busan 00000, Republic of Korea
1. Data We Collect
Contact form submissions: Name, email address, consultation type, and message content.
Consultation engagements: Names, contact details, physical or scanned records you provide, and correspondence related to your engagement.
Website usage: Essential cookies (consent preference) and, if you accept, analytics cookies described in our Cookie Policy.
We do not collect private keys, seed phrases, or wallet passwords.
2. How We Use Data
- Respond to consultation requests
- Perform contracted archival and notekeeping services
- Send appointment confirmations and deliverable notifications
- Improve website content based on aggregated analytics (if accepted)
3. Legal Basis
Under applicable Korean privacy law, we process data based on:
- Your consent (contact form, analytics cookies)
- Contract performance (consultation services you book)
- Legitimate interests (website security and basic functionality)
4. Data Retention
- Contact form enquiries: 24 months unless an engagement follows
- Engagement records: 7 years after completion, or per your written instruction for earlier deletion
- Cookie consent preference: 12 months
5. Data Sharing
We do not sell personal data. We may share data with:
- Printing and binding vendors (engagement deliverables only, no chain data beyond what you approve)
- Legal authorities when required by Korean law
6. International Transfers
Our primary operations are in South Korea. If you contact us from abroad, your data is processed in Korea. We use no third-country cloud storage for client documents.
7. Your Rights
You may request access, correction, deletion, or restriction of your personal data by emailing contact@panel-brookhub.click. We respond within 30 days. You may also lodge a complaint with the Personal Information Protection Commission of Korea.
8. Security
Client documents are stored in locked cabinets at our Busan office. Digital correspondence is kept on encrypted local devices. We do not operate client-facing cloud portals.
9. Children
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
10. Changes
We will post updates on this page with a revised effective date.
11. Contact
Email: contact@panel-brookhub.click Phone: +82 51 0000 6520 Address: Office 11, 62 Placeholder-gil, Dong-gu, Busan 00000